License Activation
Activate your TOMMY license
Activation Steps
- Open the TOMMY dashboard
- Click Settings in the top right, then open the License tab
- Enter your license key (from your purchase email) in the Activate license field
- Click Activate
Privacy Information
The TOMMY server communicates with https://activation.tommysense.com to activate and validate your license. Only non-personal data (such as your license key and a machine identifier) is transmitted. For details on exactly what is transmitted, see the Network Communication section of the Privacy Policy.
Multiple Licenses & Consolidation
This section applies to single-zone license purchases only. If you purchased the Unlimited Zones license, your single key already covers all zones and no consolidation is needed.
Each single-zone purchase generates one license key covering one zone. If you have purchased licenses for multiple zones, you will receive a separate key per transaction.
To add an additional zone to a TOMMY server that already has an active license, open Settings > License and enter the new key in the Add zone license field. TOMMY will automatically consolidate it into your existing license, extending its zone entitlement.
Consolidation is irreversible. Once a zone license key has been merged into an existing license, it cannot be separated again.
Troubleshooting
Activation fails:
- Check your internet connection
- Verify your license key is correct
- Ensure
https://activation.tommysense.comis accessible from your network - Check firewall settings that might block HTTPS connections
License not recognized after activation:
- Wait a few seconds and refresh the dashboard
- Restart the TOMMY application
- Check application logs for error messages
Need help? Contact info@tommysense.com with your license key (first/last 4 chars) and any error messages.